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Take a deep breath, we’re in this together. It’s hard to ask for help, but we’re here to support you.

Each of the member agencies operates a little differently, but here’s some information to give you an idea of what to expect when you visit a food bank.

What to expect when visiting a Feed Nova Scotia member food bank:

Feed Nova Scotia member food banks must maintain certain standards of operating to be members including Food Banks Canada’s Ethical Food Banking Code. They are also independent, often volunteer-run, organizations that operate in different ways. We suggest reaching out to the organization directly to learn more about the specific way they operate if you have questions or concerns.

Regardless of the different ways member food banks may operate, as someone seeking food support you should:

  • Be treated with fairness and respect.
  • Receive food that is safe.
  • Have dietary needs accommodated within reason and according to available resources.
  • Be asked to complete an intake and provide personal information, however this is entirely voluntary on your part. You may view sample intake forms and consent agreements below.
  • Receive, at minimum, about 3-5 days’ worth of food per person in your household from a food bank that allows a monthly visit. Some food banks might provide less food, but more frequently.
  • NOT experience discrimination based on race, ethnicity, residency, age, gender, or religion.
  • NOT be asked to provide proof of income or justify need.
  • NOT be required to provide money or participate in activities or additional programs in exchange for support.

Food banks might:

  • Require you to bring ID for yourself and others in your household. Many food banks have a specific service area. Most food banks will offer an amount of food based on household size.
  • Require you to pre-register or make an appointment. Some food banks are using appointments so that people do not have to spend time waiting or stand in lines.
  • Have rules about how often you can receive support (once a month, every two weeks, etc.) These are in place to help manage resources.
  • Offer you choices about what foods you receive.
  • Offer non-food items such as cleaning supplies and hygiene items.
  • Offer additional services such as clothing banks, meal programs, food literacy classes, tax clinics, etc.

Feed Nova Scotia and the network of members are located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq Peoples, and we acknowledge them as past, present, and future caretakers of this land. This territory is covered by the “Treaties of Peace and Friendship” which Mi’kmaq, Wəlastəkwiyik (Maliseet), and Passamaquoddy Peoples first signed with the British Crown in 1725. We are all Treaty people.

We acknowledge that African Nova Scotians have existed and persisted on the traditional land of the Mi’kmaq for more than 400 hundred years and their significant presence has contributed to the existence of Nova Scotia.

We are grateful to live and work in Mi’kma’ki.